Whichever industry you work in, wherever you work, whatever the culture, even if it's remote from home, chances are you have experienced or witnessed conflict in your workplace. This is not just something Security Trainers need, in fact all educators should have a few de-escalation strategies up their sleeves.
Conflict may not always come up as aggressive, loud behaviour. Conflict can involve a lot more subtle yet toxic and unproductive behaviours which can hamper your productivity and happiness at work.
Listen in as the ELN team discuss their own experiences of workplace conflict and strategies on how to deal with them.
Remember to check out the Conflict Management course mentioned in this webinar, it's not just for the Security Industry!
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